Jamie, along with his wife, Bowling, is the founder of Otter Homecare. Jamie's passion for care came as a result of his experience as the main carer for his father who suffered a stroke. The experience of caring for his father and helping manage teams of other support carers led him to see the immense impact good, person centered care can make to an individual. To further build his knowledge and skills in care, Jamie is undertaking a Level 5 diploma in Health and Social Care. Before starting Otter Homecare Jamie co-founded two other food and beverage companies in Thailand, which was his home during his 20's and 30's. Jamie is passionate about incorporating the latest technology and innovations from around the world to improve outcomes for individuals who require care.

Bowling Rowland Jones brings a unique blend of experience to Otter Homecare. After spending 15 years in Thailand's F&B sector, where she co-founded two businesses and specialised in R&D and regulatory affairs, Bowling has returned to Wiltshire with her husband, Jamie. Drawing from her hands-on experience in starting and managing businesses in the highly regulated baby food sector, Bowling now helps Jamie to run Otter Homecare, ensuring the organisation sticks to its mission to consistently exceed expectations by delivering the highest quality home care across Somerset and Wiltshire.

Cherie has over a decade of experience in the care sector, having worked in various roles from Care Support Worker to Registered Manager. She is passionate about delivering high-quality, person-centred care and has extensive knowledge in managing compliance, quality assurance, and developing members of her teams. Prior to joining Otter Homecare, Cherie worked in management positions of other care companies where she oversaw regulatory compliance, led internal audits, and developed bespoke care packages for clients. With expertise in both domiciliary and residential care settings, Cherie excels in creating supportive environments for both staff and clients. Cherie is committed to fostering a culture of compassion, professionalism, and continuous improvement at Otter Homecare, ensuring that every client receives the care and support they need to live independently and with dignity.